/ Privacy Policy
Privacy Policy
Welkies Logistics is committed to safeguarding the privacy and personal information of all customers.
1.1Information We Collect
Full name, address, and contact information.
Identification documents where required by law.
Shipment details, including item description and declared value.
Payment details and transaction history.
CCTV footage within our premises for security purposes.
Digital data submitted through our website or online forms.
1.2How We Use Your Information
Processing and managing shipments.
Verifying customer identity and preventing fraud.
Communicating shipment updates.
Legal compliance and law-enforcement requests.
Internal reporting and service improvement.
1.3Sharing of Information
With customs, law-enforcement agencies, or regulatory authorities.
With third-party logistics partners assisting with delivery.
When legally required by court order, warrant, or government directive.
Welkies Logistics does not sell customer information to third parties.
1.4Data Protection & Security
We implement strict administrative, technical, and physical security measures to protect all stored information from unauthorized access, alteration, or misuse.
1.5Customer Rights
Request a copy of their personal data.
Request correction of inaccurate information.
Request deletion of data where legally allowed.